100 days in office: Paying tribute to the legacy of Madiba by building a city founded on freedom, fairness and opportunity for all…..
Promise: Fully operationalise Joint Operation Centre to deal with service delivery complaints.
Outcome: The 0800 20 50 50 is working excellently, dealing with between 3000 and 5000 calls a week, dispatching teams to faults and keeping residents up to date. Our fault logging and reporting system, Engineering Design and Asset Management System (EDAMS), is proving to be of critical value and is making our dispatch and monitoring procedures all the more efficient.
In addition to the achievements mentioned above, the Municipality has focused on dealing with a number of leaks in Uitenhage and Despatch over the last 8 weeks. 2500 leaks have been fixed, or around 90% of those reported. This is a particularly outstanding achievement, which we aim to replicate across the Metro.
….We are building one City, with one future, where freedom, fairness and opportunity exist for all. This will take time, but it will be done.
Extract from the speech of Mayor of Nelson Mandela Bay Municipality Mr. Athol Trolip for his 100 days in Office.