The EDAMS Customer Services Module is a comprehensive CRM system that deals with all the applications and activities related directly or indirectly to customers [Applications, Financial and Maintenance]. The module is used to not only satisfy customer requests but to also satisfy interdepartmental maintenance and finance requests.
Customer Services Modules – main features & more information
Customer Services includes the modules listed in the table below.
|Code||Name||Brief description||Read more|
|EDAMS Billing & Customer Services Systems (B&CI)|
|EDAMS Customer Services Systems|
|B&CI-CSM||Applications (Basic CS)||EDAMS B&CI-Customer & Financial Services 5.0|
|Connections / Meter Maintenance||