Hydro-Comp Services cover the entire spectrum of Utility management ranging from simplex exercises like network data capture to complex turn-key projects like overall improvement of Utility management or reduction of non-revenue water (NRW).
The main categories of services offered include:
Implementation of systems -include the implementation of Enterprise resource planning systems as well as EDAMS Management Systems and support systems such as Geographical information systems (GIS) together with required computer hardware and communications infrastructure. Data capture to enable proper use of the systems is also included.
Consulting services - fall into four categories; Institutional such as Utility performance assessment or Tariff studies, Technical services dealing with field work, such as billing data validation exercises, Engineering studies such as Network optimisation and upgrading studies and Engineering services dealing with the supervision and management of works.
Management & Support services – include all services required to properly support the organisation in fully realizing the benefits of using the EDAMS Management Systems, ranging from Software maintenance, to System administration and support, even to providing key system operational personnel to the Management assistance program.
Turn-key projects – such projects are a combination of different services, such as implementation of systems and consulting services, aimed at achieving a specific objective, such as reduction of losses or improvement of overall Utility performance.
IT-outsourcing services - designed for Utilities that want to use EDAMS Management Systems in a capital cost-free manner are effectively a combination of Systems implementation and Management and Support services.
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