EDAMS Products Overview
Traditional information systems and consulting solutions haven’t exactly proven their capacity to deal with these multi-faceted environments, and all too often result in projects that exceed their budgets, yet seldom produce any results that are sustainable over the medium term.
Addressing these issues on a sustainable and cost-efficient basis therefore requires a unique permutation of information systems and consulting services that deal with the Utility/ Municipality/ Government holistically and address both the institutional and distribution issues that impact their performance. The EDAMS approach also recognises the productivity improvements inherent in the structured use of information technology and its impact on performance. The inventive use of management systems and consulting services have made it possible to develop more efficient and cost-effective methodologies that provide more benefits to the Customer:
Increases in revenues by optimising the billing function and rehabilitating the revenue management and customer services functions.
Reductions in operating expenses by optimising the utilization of existing network components, improving asset and maintenance management, and efficiently reducing and controlling losses.
Rationalisation of capital expenditure and rehabilitation costs through the use of demand models and dynamic master plans
Long term sustainability by addressing the institutional and information systems environments, empowering management, and at the same improving both the commercial and distribution functions of the Utility.
Compliance with regulation and increased service quality through proper monitoring of service and end-product quality.